Orders

Placing an order

Send a request in a way convenient for you: by email, phone call, or on the website.

Consultation

Our specialists will prepare a quotation, contact you and provide a consultation.

Contract

Coordination of delivery terms: product prices, delivery time, payment, shipping, etc. Signing of the contract and specification, issuing an invoice.

Payment

Payment for products is made by bank transfer against the invoice in accordance with the agreed terms.

Shipping

Delivery of the ordered products in the agreed manner within the specified time. Our enterprise cooperates with forwarding companies that ensure shipping of products to any point in Russia and CIS and non-CIS countries. Self-pickup from the company’s warehouse is also possible.

Claims and return

All products of the enterprise are subject to the manufacturer’s warranty specified in the product certificate.

Conforming products can be returned by the buyer (legal entities and individual entrepreneurs) only with the consent of the seller, formalized by an agreement of the parties in writing.

Claims for the return of non-conforming goods can be submitted within the warranty period.

Please send all claims to info@ao-kzsk.ru.